Freedom of Information Publication Scheme
This page brings together information about the Library's strategic plans and review of performance.
3. What are our priorities and how are we doing
Strategic plans
The Library's strategic plan from 2008-11 and summary.
Details of our previous strategic plan from 2005-08.
Annual business plan
The Library's business plan from 2008-09 outlines our current priorities.
Annual report
A copy of our current and previous year's annual reports.
Internal and external reviews of our performance
"The British Library: Providing services beyond the Reading Rooms", a report by the Comptroller and Auditor General (HC 879, Session 2003-2004: 28 July 2004). A printed copy can be purchased from The Stationery Office.
Demonstrating Value, a one-day conference held at the British Library in 2004, was organised to explore the innovative ways in which public and voluntary sector organisations can measure their value and demonstrate the benefits they deliver.
Increasing our Value is a report detailing how the Library adds value to the UK economy, setting out the case for further public investment.
Details of our performance can also be found in our Annual Report.
Service standards
An overview of The The British Library's code of service
Visitor figures and audience research
Information about visitor numbers and details can be found in our Annual Report.
