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Freedom of Information Publication Scheme

This page brings together publications relating to key policies and procedures of the Library.

5. Our policies and procedures

Policies and procedures for the conduct of business

The Code of Practice for members of the British Library Board.

The report Becoming an Inclusive Organisation: Social Inclusion Action Plan details how the Library is defining social inclusion and key aims of the programme

The Library’s approach to risk management and associated information demonstrating its approach towards good governance.

Risk Management Policy Statement defines risk and outlines our policies and limits of responsibility.

Policies and procedures for the provision of services

The British Library offers a wide range of services, please view these dedicated web pages for details:

Readers and researchers

Higher Education

Entrepreneurs and business owners

Librarians

Publishers

Policies and procedures for the recruitment and employment of staff

Information on current job vacancies in London and West Yorkshire.

Our policy and approach to diversity and equal opportunities.

The British Library's Health and Safety policy

Customer service

The Library's Code of service is available here. Contact details for customer enquiries for our various locations and services are also available.

Records management and personal data policies

Details of the Library's policy on handling information enquiries.

The Library Privacy policy, and Data Protection policy.

The British Library's policy on using closed circuit television systems.

The Library's Records Management policy.

Charging regimes and policies

A list of the priced services available from the British Library together with a Pricing policy statement and FAQs.

Collections and collection care

Details of our collection care policies and activities includes conservation, preservation, collection storage and security.

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